Privacy Policy
Last Updated: June 2026
This Privacy Policy applies between you, the User of this Website, and PJW Landscapes (“PJW”), the owner and operator of this Website.
PJW Landscapes takes the privacy of your information seriously.
This Privacy Policy applies to our use of any and all personal data collected by us or provided by you in connection with your use of our websites:
● www.landscapes.com
● www.pjwlandscapes.co.uk
Please read this Privacy Policy carefully.
1. Definitions
Data
All information that you submit to PJW Landscapes via the Website, including personal data as defined under applicable Data Protection Laws.
Cookies
Small text files placed on your computer or device when you visit our Website.Data Protection LawsAll applicable UK legislation relating to personal data, including:
● UK General Data Protection Regulation (UK GDPR)
● Data Protection Act 2018
● Privacy and Electronic Communications Regulations (PECR)
● Any amendments or replacement legislation PJW Landscapes, PJW, We, Us, OurPJW Landscapes
Company Registration Number: T.B.C
Registered Office: 29, Overfields, Knutsford, Cheshire WA16 8LG.
Email: paul@pjwlandscapes.com
User or You Any individual accessing our Website who is not employed by or acting on behalf of PJW Landscapes.Websitewww.landscapes.com, www.pjwlandscapes.co.uk and any associated subdomains.
2. Scope of this Privacy Policy
This Privacy Policy applies only to the actions of PJW Landscapes and users in relation to this Website.For the purposes of UK GDPR, PJW Landscapes acts as the Data Controller and determines the purposes and means of processing personal data.
3. Information We Collect
We may collect the following information:
Information You Provide
● Name
● Email address
● Telephone number
● Postal address
● Company name (where applicable)
● Details relating to landscaping projects and enquiries
● Photographs or images submitted for quotations
● Marketing preferencesInformation Collected Automatically
● IP address
● Browser type and version
● Device information
● Operating system
● Website usage information
● Date and time of visits
● Pages viewed and navigation paths
4. How We Collect Information
We collect personal data when:
● You complete a contact form.
● You request a quotation.
● You contact us by email, telephone, or post.
● You subscribe to marketing communications.
● You engage with us through social media.
● You use our Website.We also collect certain information automatically through cookies and analytics tools.
5. How We Use Your Information
We may use your information to:
● Respond to enquiries.
● Provide quotations.
● Deliver landscaping and related services.
● Manage customer relationships.
● Improve our Website and services.
● Maintain internal records.
● Comply with legal obligations.
● Send marketing communications where permitted.
6. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
Contract
To provide quotations, services, and customer support.
Legitimate Interests
For business administration, service improvement, website security, and customer relationship management.
Consent
For marketing communications and non-essential cookies where consent is required.
Legal Obligation
Where processing is necessary to comply with applicable laws and regulations.
7. Marketing Communications
We may send marketing information about our services where permitted by law.
You can opt out at any time by:
● Clicking the unsubscribe link in any email.
● Contacting us at paul@pjwlandscapes.com.
We will never sell your personal information to third parties.
8. Sharing Your InformationWe may share your information with:
● Professional advisers.
● Website hosting providers.
● IT support providers.
● Analytics providers.
● Marketing service providers.
● Government or regulatory authorities where required by law.All third parties are required to keep your information secure and process it in accordance with applicable data protection laws.
9. International Transfers
Some service providers may process data outside the United Kingdom.Where personal data is transferred internationally, we ensure appropriate safeguards are implemented, including:
● UK International Data Transfer Agreements (IDTAs);
● UK-approved Standard Contractual Clauses; or
● Transfers to countries recognised as providing adequate protection.
10. Data Security
We take appropriate technical and organisational measures to protect personal data, including:
● Secure hosting systems.
● SSL encryption.
● Password-protected systems.
● Restricted access controls.
● Regular software and security updates.If you believe your information has been compromised, please contact us immediately at paul@pjwlandscapes.com.
11. Data Retention
We retain personal data only for as long as necessary.Typical retention periods include:
● Enquiries and quotations: up to 24 months.
● Customer project records: up to 7 years.
● Financial records: up to 7 years.
● Marketing preferences: until consent is withdrawn.
Where data is no longer required, it will be securely deleted or anonymised.
12. Your Rights
Under UK GDPR, you have the right to:
● Access your personal data.
● Correct inaccurate information.
● Request deletion of your data.
● Restrict processing.
● Object to processing.
● Request data portability.
● Withdraw consent at any time.
● Complain to the Information Commissioner’s Office (ICO).
To exercise any of these rights, contact paul@pjwlandscapes.com
13. Complaints
If you are dissatisfied with how we process your personal data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe
HouseWater Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
14. Cookies
Our Website uses cookies to improve functionality and user experience.
Cookies may be used to:
● Enable website functionality.
● Remember preferences.
● Measure website performance.
● Analyse visitor behaviour.
● Improve our services.
We will request your consent before placing non-essential cookies on your device. You can manage your cookie preferences through your browser settings.
15. Google Analytics
We may use Google Analytics to help us understand how visitors use our Website.Google Analytics may collect information including:
● Pages visited.
● Time spent on pages.
● Device and browser information.
● Geographic location (approximate).
This information is anonymised where possible and used solely to improve our Website and services.
16. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any external sites they visit.
17. Automated Decision Making
PJW Landscapes does not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.
18. Business Transfers
If PJW Landscapes is sold, merged, or reorganised, personal data may be transferred as part of the business assets, subject to appropriate confidentiality and data protection safeguards.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or Website functionality.
Any changes will be published on this page and take effect immediately upon posting.
20. Contact Information
PJW Landscapes, 29, Overfields, Knutsford, Cheshire WA16 8LG.
Email: paul@pjwlandscapes.com
Websites:
● www.landscapes.com
● www.pjwlandscapes.co.uk
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